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What happens if any item from my order is out of stock?
What happens if any item from my order is out of stock?

You choose to substitute with a similar product or opt for store credit. We've got you covered, so shop with ease!

Chloe avatar
Written by Chloe
Updated over 8 months ago

We completely understand the frustration that comes with finding out a product you wanted is unavailable. To make things easier for you, we have two options available in this situation.

1. You can opt to substitute the out-of-stock item with a similar one. Our team selects these substitutes carefully to ensure they are of the same quality and meet your needs. This way, your order will still be fulfilled without any delays.

2. Alternatively, you can choose to receive store credit instead. This credit can be used towards any future purchases on our website. Our team will keep you updated on the status of your order and provide the credit accordingly.

At checkout, you have the option to substitute an out-of-stock item with a similar one or receive store credit.

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