If you use online banking with a Canadian bank or credit union, then sending an Interac e-Transfer just takes a couple minutes.

Search using your financial institution + Interac e-Transfer and  you should easily find instructions on how to send an e-Transfer with your financial institution. For more detailed information on sending an e-Transfer, please contact your bank or click here.

After you have sent the e-Transfer, it could take up to three hours for us to receive an email notification of your payment. The status of your order will be ‘On Hold’ until the payment is received and auto-deposited. 

Once your order moves into processing, you will receive a confirmation email that your order and payment have been received. 

PLEASE NOTE: If the payment is not received within the 24 hour period, your order will be cancelled.

NOTE: We cannot accept Tangerine Money Transfers. We can only accept Interac e-transfers. For more details, refer to our help article Sending Payments with a Tangerine bank account.

Our great team of agents are on standby to help with any questions! Prefer to chat? Give us a call at +1 833-628-0260!

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